Trying to actually reach a person by phone at a health insurance company (or any company that uses telephone trees, for that matter) is a task that could be used as water board torture. I admit that at my age, my frustration and patience levels are at an all-time low, but seriously, I’m thinking that the key to a lot of our nation’s employment problems could be solved by eliminating computerized telephone trees and putting people back to work in their place. It would sure lower the stress levels for a lot of us senior citizens!
I’m o.k. now — going to go do something constructive — off my soapbox (since nothing’s going to change from just my wishing it would).